Mero: Social marketing analytics dashboard

A UX case study for Mero, a minimal iPad dashboard for tracking and analysing social and traditional marketing campaigns. Covering sketches, information architecture, data visualisation and final design.

Social marketing dashboard main dashboard graphs previews

Sketches through to final designs

After speaking with the client to better understand their business needs and goals, I like to put pencil to paper and sketch out as many ideas as I can. The point is to explore different concepts and potential approaches to solving the problem. Quantity and speed over quality.

Early sketches for the Mero social marketing dashboard

Information architecture (IA)

The information architecture maps out which screens are required and all the user interface elements which make up the structure of the app. By having everything in the one place it makes it easier to identify areas of improvements or gaps in the user experience.

Information architecture diagram for the Mero marketing dashboard

Simple sign-in screen

Like most dashboards, you’re pulling in data from various sources and displaying the information in a visual and interesting way to make the data easy to interpret and action. With that said, you want to secure and restrict who can view your data.

Dashboard multiple graph view

Each graph displays a miniature live preview of actual data behind that marketing campaign. When the user taps the graph thumbnail it takes them to a dedicated page and provides them with more detail and an interactive graph to help them analyse the results.

Social marketing dashboard main dashboard graphs previews

Dashboard alternative view

Like most dashboards, how effective they are, comes down to how quickly you can find the necessary information to help you make quick/well-informed decisions. The quick view provides data analytics to allow people to do just this at a high level with the ability to dive deeper if required.

Social marketing dashboard main dashboard full graph overview

Campaign details view

Here you can view all active campaigns and get a feel for how well they’re performing. This simplified view allows you to tap on the campaign you are most interested in to bring up more detailed information about a particular event.

Social marketing dashboard campaign details

Value add campaigns

Overview of the value add benefits metrics for the past 6 months. The user can tap on the various points of the graph to bring up more information, this is true for all the graphs within this app.

social-marketing-dashboard-value-add-campaigns-spider-graph

Products view

An overview of how well products are tracking after the announcement of price reductions via the 6 main media channels (social media, telemarketing, newsletter, txt, internet and television).

Social marketing dashboard products

Key stakeholders view

Based on the type of campaign you run there’s going to be a difference in who is most affected/interested in the outcomes. You can use this to your advantage to mitigate any unforeseen risks and, when necessary, raise concerns to get feedback and guidance.

Social marketing dashboard media channels summary

Experimenting with icons and colour

I experimented with various iconography treatments throughout the project to find ones which were memorable and easy to scan when navigating around the platform.

Iconography experiments for the Mero social marketing dashboard
social-marketing-dashboard-widget-mocku-up

Final design

Here’s a quick mockup of how the final design looks. Providing clients with photorealistic mockups in context helps them visualise how the finished product will look.

Mero social marketing dashboard final design mockup on iPad

Let's collaborate

If this sounds like the way you like to work, get in contact to tell me a little about yourself and your project and I'd be happy to help. Send me an email at hello@richmcnabb.com.